The Briarcliff Manor Service Guarantee
Here at The Briarcliff Manor, we have a team of professionals that are there to ensure your wedding day is as seamless and amazing as possible.
Of course, that means that our staff has to be incredible… which they are!
Our team is full of caring, hardworking and organized individuals. Everyone excels at different things, so we recognize their skill sets and assign them specific roles for your wedding or event.
Our service standards include white glove service, black tie uniform and service with a smile.
Our Banquet Staff:
Our staff of servers and bussers are there to provide white glove service with a smile.
They ensure your order is taken correctly the day of your wedding or event, refresh your beverages frequently, accommodate any additional requests you have and help make your experience here at The Briarcliff Manor memorable.
To highlight one of our longest employees and someone that receives a compliment at every event, we’d like to mention Jimmy!
Jimmy is one of our hardest working servers which is why he’s our Banquet Captain! Jimmy has been working with the DiNapoli family for nearly 20 years and excels at creating connections with your guests, keeping the rest of the banquet staff organized and on time, and ensuring you, your partner, and guests are well taken care of throughout the entire event or wedding.
Our Bridal Attendants:
As a complimentary service for our wedding couples, we provide a bridal attendant for you on your special day. Our bridal attendants are there to help you stay on timeline, assist in first look and ceremony line up, refresh food and beverages, bustle your dress and pack up at the end of the night and be your point of contact throughout the day!
Our bridal attendant, Stephanie, has a passion for weddings and events which shines through her efforts to ensure you have everything you need throughout your wedding day. She makes sure you feel welcomed, comfortable and well taken care of!
Our Hosts:
Our hosts are there to ensure your guests are welcomed with a smile, receive the correct answers if they have any questions, and ensure everyone is safe and having a good time.
Lisa has been our host for many events and weddings over the last few years. She is essential to the safety and organization of your guests throughout the event. Lisa is known for her positive attitude and is always there to help!
Our Bartenders:
Our bartenders are trained professionals that greet each guest with a positive attitude and a smile.
Andrew has been with us for 8 years and he’s sure to make your event a fun one! He’s extremely personable, reliable and hardworking. Any drink you can think of – he can make it!
Our Event Coordinators:
Our event coordinators are there from start to finish of your planning process. From when you book with us to your individual meetings, your wedding tasting day and the day of your wedding or event, our event coordinator will provide you with the guidance you need to ensure a seamless wedding or event day with us. They also provide our staff with the guidance of your wedding or event day timeline and help keep all moving parts seamless.
Emily has been our Director of Events for the past 6 years and is an organized, essential role in the success here at The Briarcliff Manor. She helps coordinate communications with vendors, timelines with our staff and oversees your event from the start of planning to the day of.
Our Maitré D:
Our Maitré D will oversee your guests’ reception experience as well as help them find their seats. They ensure our staff is providing exceptional service, the reception space remains clean and the staff follows the timeline while shifting between preparation and execution efficiently.
We have an amazing staff here at The Briarcliff Manor and are so thankful for everyone who is a part of it and helps make our weddings and events so successful. We’re always welcoming new staff members, if you’d like to be a part of our growing team please submit your resume here.